FAQ

I somehow ordered an out of stock product. What are my options?
Go here
Wed, 22 Feb, 2017 at 7:25 PM
What offers do you have?
We run the following core offers each month: Breeders of the Month Strains of the Month Mix & Match  Free Seeds In addition to...
Wed, 22 Feb, 2017 at 7:29 PM
Claiming your free seeds
Free and / or promotional seeds and gift strains must be claimed while you are in the shopping basket screen.  If you qualify for free seeds or any othe...
Wed, 22 Feb, 2017 at 7:53 PM
Will I still receive my free seeds with a re-send of my order?
If your order does not arrive and you have qualified for a free re-send we will arrange this for you as soon as possible and in accordance with our ...
Tue, 7 Jun, 2016 at 11:04 AM
How do you package your seeds?
GYO Seedbank uses state of the art packaging both in terms of design, quality and discretion to ensure that you receive your goods in the same, first clas...
Thu, 23 Feb, 2017 at 10:58 AM
Do you deliver discreetly?
We do not disclose details of our packaging online but please rest assured that you order will not make any reference to the nature of the goods and will ...
Thu, 23 Feb, 2017 at 11:00 AM
Can I choose alternatives to the free seeds offered?
Unfortunately not.  We are sorry but we cannot consider replacement or alternative seeds for any free seed offers as our promotions are based on stock tha...
Thu, 23 Feb, 2017 at 11:02 AM