Our Services

About GYO Seedbank?
Our management team has a combined experience of over 20 years in the cannabis industry and is committed to providing a new level of service for high ...
Wed, 22 Feb, 2017 at 5:33 PM
Should I use a genuine email address when I place an order?
The simple answer here is yes. We strongly advise that you use an email address that you check regularly. We send various emails out as part of the orde...
Wed, 22 Feb, 2017 at 5:47 PM
What if I use a false name to place an order?
As per our advice relating to providing an uncheckable email address this is certainly not something we would recommend. Using anything other t...
Fri, 3 Jun, 2016 at 4:01 PM
How many seeds are in an order?
GYO Seedbank offers both an extensive selection of single seeds (also referred to as "loose" or "pick 'n' mix" seeds) and t...
Wed, 22 Feb, 2017 at 5:55 PM
I somehow ordered an out of stock item. What are my options?
We strive to keep our stock systems as real-time as we can however we stock thousands of strains each available in between 1-4 different packs sizes which m...
Wed, 22 Feb, 2017 at 6:59 PM
Can I order strains that I don't see on your web site?
Please contact us via this support centre or live chat to request a product that you cannot find on the web site. We will advise you whether the product...
Wed, 22 Feb, 2017 at 7:00 PM
Can I receive portions of breeder packs with my pick 'n' mix orders?
If you are purchasing single seeds (pick n mix) we won't provide manufacturer packaging for obvious reasons.  However, you can, during the checkout...
Wed, 22 Feb, 2017 at 7:03 PM
There's a problem with my order. What do I do?
If you have ordered the wrong thing and would like to return the goods for an exchange or refund then visit this article to see our Returns Policy. ...
Wed, 22 Feb, 2017 at 7:04 PM
I have received my order but I cannot find my seeds?
We're not called the pinnacle of discretion for nothing.  You just need a little perseverance!. We ship your seeds in our proprietary Beanbox ...
Wed, 22 Feb, 2017 at 7:05 PM