We have introduced free shipping as a benefit to our customers but any abuse of this free shipping may be considered unfair and result in certain orders costing us more to fulfil than the actual value of the order.

We may choose to refund any orders at our discretion where we consider there to be consistent abuse of the free shipping option e.g. customers making repeated low value orders whilst selecting the free shipping option.

We also reserve the right to combine two or more low value orders received within a relatively short time of each other.